How do I cancel my EDF contract?

How do I cancel my EDF contract?

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  2. You’re now in your 14-day ‘cooling off’ period, which started the day after you agreed your contract with us.
  3. (we’re open Monday to Friday 8am to 8pm and Saturday 9am to 3pm)
  4. • Fill in the form on the back and return to us.
  5. (the freepost address to use is at the end of the form)

How do I add a name to my EDF account?


  1. Log into the EDF app – it’s available for iOS and Android devices.
  2. Home, go to Menu (top left icon) > Preferences > Contact.
  3. Change how you’d like us to contact you.

How do I contact EDF France from English?

If you prefer to reach the EDF English speaking customer service you need to dial +339 69 36 63 83.

How do I pay my electric bill online in France?

You can either arrange to pay by cheque following receipt of your bill or arrange a direct debit (prélèvement automatique). You can also pay by credit card. You can also arrange to pay your bill over the internet by setting up an internet account. You can do so for EDF at Mon Espace Client.

Can you cancel EDF Energy?

Simply switch to another provider to cancel your energy with EDF Energy. Keep in mind that your tariff may have an exit fee. This doesn’t apply if your tariff has either 3 months or less to go or if you’re cancelling within the first 14 days of signing up.

Is there an exit fee with EDF Energy?

You don’t have to pay the exit fee if your tariff is due to end within the next three months, or if you cancel within the 14-day cooling off period when you first sign up. …

Can I change name on EDF account?

If you have an account with EDF Energy we can tell you exactly what to do. Some power companies require you to send a letter, others allow you to change your name online or over the phone. No need to want to wait on hold for EDF Energy. You can have all the necessary name change procedures and paperwork in minutes!

Has EDF changed their name?

Later, EDF Energy Networks was renamed to UK Power Networks.

How do I contact EDF by phone?

Useful phone numbers for small businesses

Business customer services Mon – Fri 8am – 6pm 0333 200 5103(1)
Customer services for home customers Mon-Fri 8am to 6pm and Saturday 8am to 2pm 0333 200 5100(1)
If you suspect energy theft/meter tampering report it to stayenergysafe 24hr 0800 023 2777(1)

How do I contact EDF abroad?

We’re here for you

  1. 0333 200 5100 (1) Mon-Fri 8am to 6pm and Saturday 8am to 2pm.
  2. 0333 200 5110 (1) Mon-Fri 8am to 6pm and Saturday 9am to 2pm.
  3. 0333 009 7111 (1)
  4. 0800 096 2929 (2) Mon-Fri 8am to 6pm and Saturday 8am to 2pm.

Can I pay my EDF bill at the post office?

You can pay your bill when you receive it at your bank or building society by cash or cheque. Please make cheques payable to EDF Energy Customers Ltd and write your customer account number on the back. You can also pay your bill at any PayPoint, Payzone or Post Office ®.

Where do I find my EDF account number?

You’ll find your account number on any bill, letter or email from us. Then click ‘Find my email address’.

Comment obtenir un justificatif de domicile EDF?

💻 Justificatif de domicile EDF via l’Espace client Mon Compte EDF Une facture EDF, mentionnant le nom et l’adresse de l’abonné fait office de justificatif de domicile qui peut être demandé lors des démarches administratives ou de déménagement. Il est possible d’obtenir ce document en se connectant à son espace client EDF.

Comment obtenir un justificatif de domicile?

Si vous êtes abonné à EDF, alors une facture EDF avec le nom et l’adresse du client fait office de justificatif de domicile. Pour l’obtenir, deux options : chercher la dernière facture reçue à son domicile ou se connecter à son espace client EDF. Se connecter à l’espace client EDF. Obtenir le justificatif directement sur le téléphone.

Comment obtenir un justificatif d’EDF?

Comme les factures et contrats d’électricité contiennent ces informations, le client peut très bien obtenir son justificatif de domicile auprès d’EDF. L’attestation de contrat EDF est, comme mentionné plus haut, téléchargeable facilement depuis l’espace client ou l’application mobile.

Comment récupérer les factures EDF?

Une fois rentrés les identifiants de connexion, il est nécessaire d’aller à “Mes Documents” puis à l’onglet “Mes factures”. L’espace client présente alors la liste des factures EDF disponibles en ligne. Pour les démarches administratives, seul les justificatifs de domicile de moins de 3 mois sont valables.