What is Astro account?

By Users' questions

What is Astro account?

Your Astro ID is the account you use to sign in and manage all your Astro services online.

What is my Astro NJOI account number?

Where can I find my NJOI Prepaid account number and smartcard number? You can find your NJOI Prepaid account number and smartcard number when you log into the Online Self Service Portal. Alternatively, you can find your smartcard number right on the TV screen when you go to Channel 200.

How do I link my Astro account to Astro?

To access Astro GO on your Laptop/desktop, type astrogo.com.my and follow the same steps as above. *For Astro customers, just select “An Astro Customer”, and proceed to link your account to stream shows as per your subscription packages.

How can I see my Astro bill?

Tune to channel 200 – select on “My Account”. Your Total amount due will be stated under the “Bill Summary” section. **Please note that this feature requires your box to be connected to your home Wi-Fi. Alternatively you can perform the SMS steps displayed on the screen to check your bill amount.

How do I find my Astro ID and password?

I have forgotten my password. What should I do?

  1. Step 1: Visit Astro website at https://www.astro.com.my/
  2. Step 2: Click ‘Login’
  3. Step 3: Click ‘Forgot Password? ‘
  4. Step 4: Enter ‘Email or Mobile Number’
  5. Step 5: Enter Verification Code.
  6. Step 6: Set new password.

Where I can use AstroPay card?

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What is smartcard number?

Your Smart Card number is the 10 digit number on the far right on the Smartcard row. A smartcard is a unique chipped card that exists in your DStv decoder. This card is linked to your decoder and your customer number that was created with MultiChoice when you initiated your DStv subscription.

Where can I find my Astro smart card number?

To obtain your 12-digit Astro smartcard number, you may either:

  1. Select: Home > Settings > STB diagnostics using your remote control. The 12-digit smartcard number will be shown at the top of the list.
  2. Access CH200 on your TV.
  3. Log on to the Online Self Service.

How can I see my Astro bill on WhatsApp?

You can now WhatsApp Astro at 03 9543 3838 to check and pay your Astro bill!

How can I know my Astro smart card number?

How do I log into my Astro account?

Visit https://selfservice.astro.com.my. Login with your email/ mobile number and password.

How do I find my Astro smart card number?

What is document number in AstroPay?

Document number: Put your document number (the document, requested by Astropay for account verification). Application user id: Enter AstroPay application ID, unique identifier of customer in the AstroPayCard system. You can find your User ID on the mobile app.

How do I deposit money into AstroPay?

3. How do I deposit to my account using Astropay Card?

  1. Log in to your account.
  2. Go to Cashier and Select Astropay Card option.
  3. Enter or select your deposit amount and bonus code (if applicable).
  4. Enter the Astropay Card number, Exp date and CVV number.
  5. Click on Deposit.

Where is the smart card number?

Your smartcard number is on the reverse of your smartcard, underneath the barcode.

Is DStv smart card number same as account number?

Your Dstv account number is eight digits given to you after a Dstv account has been created for your decoder. In some cases, you can use your smartcard number as your customer or account number. However, all you need is your Dstv IUC or SMartcard number as it serves the same purpose as the account number.

What is Astro JomPAY code?

JomPAY​ Look for the JomPAY logo on your latest bill, log into your preferred online banking platform, and submit your payment details. • Biller Code: 9639 (unique to Astro only)

What is a document number?

[′däk·yə·mənt ‚nəm·bər] (computer science) The number given to a document by its originators to be used as a means for retrieval; it will follow any one of various systems, such as chronological, subject area, or accession.

How do I contact my AstroPay card?

16.2. If you wish to contact us in writing for any reason, or to report issues with our Product please contact us by email at [email protected].

What is AstroPay document number?

The Document ID refers to the national ID/passport/driver’s license ID that you have provided when you signed up. This document is needed by the payment service in order to verify your identity and process your transaction accordingly.

How can I check my Astro bill on TV?

Tune to channel 200 – select on “My Account”. Your Total amount due will be stated under the “Bill Summary” section.

Your Smart Card number is the 10 digit number on the far right on the Smartcard row. This card is linked to your decoder and your customer number that was created with MultiChoice when you initiated your DStv subscription. Your smartcard number is on the reverse of your smartcard, underneath the barcode.

How can I talk to Astro customer service?

Call Us

  1. General line: 03 – 9543 3838.
  2. IPTV Customer Service: 03 – 9543 1543.
  3. NJOI Customer Service: 03 – 9543 8100.

Where is the account numberon a check?

The account number is located on the bottom of your check. There should be three sets of numbers in a special computer-readable font at the bottom: The first number on the left is your bank routing number. The second (middle) number is your account number. The third number is your check number.

Where can I Find my invoice for Astro Gaming?

To view your invoice, find the order on your account’s My Orders page and click the “Order Details” button. If you used guest check out, please look up your order here. Still more questions? Back to Main Help Page.

Where do I Find my Account Number on my credit card?

To find your account number on your credit card, first locate the number printed or embossed on the front of the card. This is usually a 16-digit number. Omit the first 6 digits, which are used to identify the bank which issued the card.

Do you get billed each time you order from Astro Gaming?

If your items are shipped separately you will be billed each time an item is shipped. Pre-authorizations** on credit cards are based on the confirmation of your order. Credit card charges are based on the shipment of your order. Cash Debit card charges are based on the confirmation of your order.