How do I ask a question on eBay?
To contact a seller, use the Ask a question link in the listing.
- Click the Ask a question link near the bottom of the listing.
- On the Find answers page, choose the topic that best fits your question, and look for your question.
- If you can’t find your question, in the Did we answer your questions?
- Enter your question.
How can I email eBay?
Here’s how it works:
- Click the user ID of the member you want to email.
- On the member’s My World page, click Contact member.
- A dialog box will appear.
- Click Continue.
- On the Find Answers page, choose the topic that best fits your question and look for your question in any Q&A that appears.
Can you contact an eBay seller without an account?
You can shop for most things on eBay without needing an eBay account, but you’ll miss out on the benefits of being a member. High shipping volumes are causing some delays. Please allow extra time after the expected delivery date before contacting the seller to let them know that your item hasn’t arrived yet.
How do I contact eBay seller by email?
If you can’t find a solution to your question, select Other, then select Contact the seller. Type your question for the seller. Select Send a copy to my email address if you’d like to receive a copy of the message. Select Send message.
How do I request a refund on eBay?
Here is the how-to:
- Go to your My eBay Purchase history.
- In the drop-down menu, find the item you want the refund for.
- Select Return or Item not received (within 30 days of delivery)
- Confirm that this is the item in question.
- Click on Resolve a Problem.
- Answer the questions to get a link to request the refund.
How do I file a complaint with eBay?
If you have a problem with an item you bought on eBay, you can use the Resolution Center to report it to the seller and resolve your issue….Ask eBay for help
- Go to the Resolution Center – opens in new window or tab.
- Find your request under Your requests and cases.
- Select See details.
- Select Ask eBay to step in.
How can I contact someone on eBay?
Send a message to another member
- Click the user ID of the member you want to email.
- On the member’s My World page, click Contact member.
- A dialog box will appear.
- Click Continue.
- On the Find Answers page, choose the topic that best fits your question and look for your question in any Q&A that appears.
How do I get a refund from eBay app?
Will eBay give me a refund?
If you haven’t received your item, or the item is not as described, we’ll refund your purchase price plus original shipping on virtually all items. The eBay Money Back Guarantee is automatically included with the purchase of virtually every item on eBay.com.